Went here for years because my dad knows the owner and they always did good maintenance at a fair cost (oil changes mostly) but I doubt I'll be going back. Brought my jeep in because it was having trouble starting up after having run for a while and after doing a lot of research, told the mechanic it was likely an electrical issue and to test a specific thing. Ended up having to call him at the end of the next day (never got in touch with me) and he explained he thought it was the starter. I know very little about electrical work so I had him replace it for $200, he would know better than me, right? The problem persisted. I went out and bought a voltmeter and a $5 part (which is what I told him to test in the first place) and replaced it and my jeep has been running fine ever since.
Definitely a valuable lesson in not letting mechanics sway you from what you think the issue is when they dont even bother to test it. A $200 lesson. Very unsatisfied with how I was ignored and overall I felt taken advantage of. Only getting 2 stars because I've had satisfactory service on oil changes in the past.
All USA
Went here for years because my dad knows the owner and they always did good maintenance at a fair cost (oil changes mostly) but I doubt I'll be going back. Brought my jeep in because it was having trouble starting up after having run for a while and after doing a lot of research, told the mechanic it was likely an electrical issue and to test a specific thing. Ended up having to call him at the end of the next day (never got in touch with me) and he explained he thought it was the starter. I know very little about electrical work so I had him replace it for $200, he would know better than me, right? The problem persisted. I went out and bought a voltmeter and a $5 part (which is what I told him to test in the first place) and replaced it and my jeep has been running fine ever since. Definitely a valuable lesson in not letting mechanics sway you from what you think the issue is when they dont even bother to test it. A $200 lesson. Very unsatisfied with how I was ignored and overall I felt taken advantage of. Only getting 2 stars because I've had satisfactory service on oil changes in the past.