Walmart Auto Care Centers
1283 Broad Street, Sumter
Website:
walmart.com
Phone: +1 803-905-5515
Opening hours:
Mon07:00-19:00
Tue07:00-19:00
Wed07:00-19:00
Thu07:00-19:00
Fri07:00-19:00
Sat07:00-19:00
Sunclosed
Categories:
Car repair Establishment
Suggest updates
Today I brought in two tires to be mounted & balanced. After being in the store 2 hours I go to check on the car and was told they could not get my lug nuts off the car with the gun. The tech said there was nothing he could do. When I asked him if I used the lug wrench and got them off could he still do it he said "yes". So I went out to the car and loosened the lug nuts using the lug wrench. Then he takes the car into the bay and starts. Some time later I come back and see that he has used wrong weights for the balancing of the wheels. I asked him if he had the stick on weights instead of the ones that attach to the outside. He said "yes" but when I asked him why he didn't use them he had no answer but asked me "do you really want me to take off the tire and re-balance it?" to which I said ABSOLUTELY!! Now that I have picked up the car I see that they did not reset the TPMS in the car. This will be the LAST time I have them do anything on my car. If you want cheap tires get them here but have someone else install them!!!