2 items that were supposed to ring up at a discount did not! Had to go back get refunded and then pay again! When using a debit card this causes a issue because over $40 of the purchase is no longer available for the repurchace, if enough funds are not available ((('Not everyone has large amounts of money available in their checking accounts!"))) While the original purchase refund is being processed by the bank guess what? You don't get what you already paid for!!!! Staples policy needs to change to just refund their mistake!!!! It's there system that's not programed correctly and this becomes the customers issue! I really hate writing negative reviews but people need to know! On the positive side the store has a nice selection there products are a little over priced but it's usually a quality product! Unlike the cheap China made stuff from WorldMart.
2 items that were supposed to ring up at a discount did not! Had to go back get refunded and then pay again! When using a debit card this causes a issue because over $40 of the purchase is no longer available for the repurchace, if enough funds are not available ((('Not everyone has large amounts of money available in their checking accounts!"))) While the original purchase refund is being processed by the bank guess what? You don't get what you already paid for!!!! Staples policy needs to change to just refund their mistake!!!! It's there system that's not programed correctly and this becomes the customers issue! I really hate writing negative reviews but people need to know! On the positive side the store has a nice selection there products are a little over priced but it's usually a quality product! Unlike the cheap China made stuff from WorldMart.