I got the exact perm I thoroughly discussed with the stylist that I DID NOT WANT & got a serious chemical burn on my forehead (I hope I don't scar) & was charged $100. So, when I asked for a refund and returned 3 times to talk to the owner, she not only said she couldn't do anything for me...didn't make any type of apology of any form of compensation... especially since I have to put a TON of product in my hair to deal with the mess I am now STUCK WITH! Think twice before getting any perms done, because apparently the outcome is COMPLETELY THE STYLISTS' CHOICE.
I got the exact perm I thoroughly discussed with the stylist that I DID NOT WANT & got a serious chemical burn on my forehead (I hope I don't scar) & was charged $100. So, when I asked for a refund and returned 3 times to talk to the owner, she not only said she couldn't do anything for me...didn't make any type of apology of any form of compensation... especially since I have to put a TON of product in my hair to deal with the mess I am now STUCK WITH! Think twice before getting any perms done, because apparently the outcome is COMPLETELY THE STYLISTS' CHOICE.