My 90 yo Mother needed an new lift chair. When we entered the store Ms. Tucker greeted us and escorted us to the area where the chairs were. She listened to our concerns and needs and explained the differences between the chairs, what was available in stock and what the wait time would be for special orders. She answered all our questions and explained how the chair we were interested in worked in reference to how the heat, massage and all the buttons worked. Ms. Tucker stepped away and gave us time to discuss the chair in private and gave my Mother time to sit in the chair while she thought about the purchase. Once my Mom decided she wanted the chair and was happy with the color that was available in stock Ms Tucker was very thorough in explaining all details of the bill and delivery. The overall experience was extremely pleasant. There was no pushy sales pitch.
All USA
My 90 yo Mother needed an new lift chair. When we entered the store Ms. Tucker greeted us and escorted us to the area where the chairs were. She listened to our concerns and needs and explained the differences between the chairs, what was available in stock and what the wait time would be for special orders. She answered all our questions and explained how the chair we were interested in worked in reference to how the heat, massage and all the buttons worked. Ms. Tucker stepped away and gave us time to discuss the chair in private and gave my Mother time to sit in the chair while she thought about the purchase. Once my Mom decided she wanted the chair and was happy with the color that was available in stock Ms Tucker was very thorough in explaining all details of the bill and delivery. The overall experience was extremely pleasant. There was no pushy sales pitch.