My son had an accident at school. I immediately took him to the ER @ Doctors in Augusta. The pediatrician referred him to the specialist. She said that it was urgent that he see the specialist to minimize further health issues. The pediatrician makes an appointment with the clinic & gives me the information. I take off work the next day. Drive an hour to ENT in Aiken to be told oh we don’t accept this insurance. I asked Brittany at the front desk who was the office manager, she said I didn’t make your appointment Kelly did. Needless to say I lost time & money for absolutely nothing.
My son had an accident at school. I immediately took him to the ER @ Doctors in Augusta. The pediatrician referred him to the specialist. She said that it was urgent that he see the specialist to minimize further health issues. The pediatrician makes an appointment with the clinic & gives me the information. I take off work the next day. Drive an hour to ENT in Aiken to be told oh we don’t accept this insurance. I asked Brittany at the front desk who was the office manager, she said I didn’t make your appointment Kelly did. Needless to say I lost time & money for absolutely nothing.