I went in with a stomach flu and just body aches. After explaining everything with a baby on my lap, I was told to give urine and blood and they were trying to send everything out for results. I explained further I thought they could simple test me for the flu. With no fever the nurse said I did not have the flu and they wanted to do further testing. They wanted to do X-rays. I said I would just like to go home and please do not send out or complete any of the blood work and testing. I knew I was not pregnant and just needed rest. I immediately regretted seeking help and answers. I paid $122.27 and then was charged a bill of $41.61 for lab work and pregnancy test. I called there to explain, I had asked that my samples not be used as I simply wanted to know if I had the flu. The receptionist said I should have know to refuse everything from the beginning and had no sympathy. I further explained that how I did what I knew to do and said please I don't wish for the labs to be processed I would just like to go home. I do not recommend visiting if you are having a small illness and hope to get answers. I was very disappointed in the customer service as well.
All USA
I went in with a stomach flu and just body aches. After explaining everything with a baby on my lap, I was told to give urine and blood and they were trying to send everything out for results. I explained further I thought they could simple test me for the flu. With no fever the nurse said I did not have the flu and they wanted to do further testing. They wanted to do X-rays. I said I would just like to go home and please do not send out or complete any of the blood work and testing. I knew I was not pregnant and just needed rest. I immediately regretted seeking help and answers. I paid $122.27 and then was charged a bill of $41.61 for lab work and pregnancy test. I called there to explain, I had asked that my samples not be used as I simply wanted to know if I had the flu. The receptionist said I should have know to refuse everything from the beginning and had no sympathy. I further explained that how I did what I knew to do and said please I don't wish for the labs to be processed I would just like to go home. I do not recommend visiting if you are having a small illness and hope to get answers. I was very disappointed in the customer service as well.