I stop at this location sometimes 3 times a day and usually it is a pleasant experience! This morning however i was approached by a very rude employee as she screamed her name when asked "JAQUILYN""MISS JACKIE" While getting rite in my face! I was trying to get coffee and it was out so i hit the brew button lilttle did i know that pushed her over the edge towards me yelling in front of other customers that other coffee is good use it i.e. decaf and flavored not the Colombian wich i purchase regularly! No apology was ever made and she started following me and as i was asking my spouce a question she takes it upon herself again to be rude and invade my privacy! I will never go to this location again and recommend that anyone i associate with do the same! Store manager really needs to asses its rude ghetto acting employees and teach them to speak professionally to customers not in some kinda hood rat to ne this is a business and you lady were obviously never tought customer service skills! Also will be contacting general and district management and whoever else to reprimand this employee as she should be!
All USA
I stop at this location sometimes 3 times a day and usually it is a pleasant experience! This morning however i was approached by a very rude employee as she screamed her name when asked "JAQUILYN""MISS JACKIE" While getting rite in my face! I was trying to get coffee and it was out so i hit the brew button lilttle did i know that pushed her over the edge towards me yelling in front of other customers that other coffee is good use it i.e. decaf and flavored not the Colombian wich i purchase regularly! No apology was ever made and she started following me and as i was asking my spouce a question she takes it upon herself again to be rude and invade my privacy! I will never go to this location again and recommend that anyone i associate with do the same! Store manager really needs to asses its rude ghetto acting employees and teach them to speak professionally to customers not in some kinda hood rat to ne this is a business and you lady were obviously never tought customer service skills! Also will be contacting general and district management and whoever else to reprimand this employee as she should be!