DO NOT USE THIS PLACE! The original mangers Tracye and Eric were just rude from the get go. That should have been the clue to walk away and not use their services. On moving in, they clearing verbalized a promise and later emailed to confirm the promise of allowing us to use a rental truck in addition to the promotion of $25 off the first month and no start up cost. This company and all management including the current one with Reggie is deceitful and not trustworthy. The premises is in a dodgy area but is safe on the inside and clean (that's about the only nice thing to say about it).
The only reason we even chose them is the closeness to our new construction and offering the same price as competitors throwing in a free truck on move out.
Given the chance to use them again, I would not. Please take my advice and go with another company even if it means a longer commute!
DO NOT USE THIS PLACE! The original mangers Tracye and Eric were just rude from the get go. That should have been the clue to walk away and not use their services. On moving in, they clearing verbalized a promise and later emailed to confirm the promise of allowing us to use a rental truck in addition to the promotion of $25 off the first month and no start up cost. This company and all management including the current one with Reggie is deceitful and not trustworthy. The premises is in a dodgy area but is safe on the inside and clean (that's about the only nice thing to say about it). The only reason we even chose them is the closeness to our new construction and offering the same price as competitors throwing in a free truck on move out. Given the chance to use them again, I would not. Please take my advice and go with another company even if it means a longer commute!