BB&T

I needed to get a paycheck reissued, but needed proof from the bank that they couldn’t honor it before my company would send me a new one. After a visit to this branch and talking to Travis, I was told they would take care of it. I talked to payroll at my company and they said they never heard from my bank or got any documents they needed. I called and left a message almost everyday for a week and was ignored by Travis. I finally went to another branch and the issue was fixed within one day. Very lazy and unhelpful.